Adjusted Hours and Impacts

Taylor Family Foundation Polar Bear Sanctuary: Our polar bear ‘Siku’ will not be viewable from 2 p.m. on Tuesday, November 4th until the afternoon of Wednesday, November 5th, to accommodate maintenance to the lower habitat pool.

Penguin Plunge: The indoor Penguin Plunge habitat will be closed from Monday, November 3rd through to the end of day on Thursday, November 6th, to accommodate upgrades to the cooling system.

Rainforest Building: The Rainforest Building will open at 11:00 a.m. on Tuesday, November 4th, to give our western lowland gorilla troop the space, comfort, and privacy they need as they meet their newest member, ‘Johari’.

Prehistoric Park Seasonal Closure: Prehistoric Park will be closed for the season from October 27th, 2025, pending favorable weather conditions.

Animal Viewing Impacts:

PETRONAS Gateway to Asia Malayan Tapir Viewing: ‘Sempurna’ and her calf will have daily access to the main indoor habitat from 10:30 a.m.–1:00 p.m. They’ll also have access to their behind-the-scenes space and may choose to spend time there, especially when the calf is nursing, so viewing isn’t always guaranteed. Thank you for your understanding.

Protecting our Birds: Updates Effective October 31
Our Animal Care, Health & Welfare (ACHW) team has downgraded our Avian Influenza threat level.

Please note the following changes effective today:

All birds have outdoor access if they choose and if weather permits

The Rainforest Aviary and the Jihad Shibley Rocky Mountain Aviary are open

Penguin Plunge and the Rainforest Aviary continue to have foot baths at entrances for guests to use

Our dedicated ACHW team will continue to monitor the situation and prioritize the health and well-being of the animals in our care. Thank you for your understanding and continued support as we work to keep the animals we all care about safe.

Exploration Asia
The Exploration Asia Redevelopment project is officially underway! While there are some viewing impacts in the area, you can still visit many of your favourite species.

  • Species Viewable: Bactrian camels, Komodo dragons, white-handed gibbons, Malayan tapirs, red-crowned cranes, Turkmenian markhors, Amur tigers, wild boar, and Pallas’s cats. Plus, our Dalmatian pelicans can be found in their temporary home at Land of Lemurs!
  • Species Not Viewable: Snow leopards and red pandas have been relocated during construction, but don’t worry – these beloved species will be back in 2026.

West Gate Closure

Due to significant construction activities in and around Exploration Asia, the zoo’s West Gate will remain closed for the 2025 season and is expected to remain closed until at least 2028/2029. This necessary step supports the safe movement of visitors while we undertake exciting improvements to animal habitats and visitor experiences.

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ZOOLIGHTS Snow Globes

Buy Tickets

ZOOLIGHTS Snow Globes


How to book your Snow Globe:

1)  Choose a date and time from the calendar below.

2)  Each Snow Globe rental has a base cost of $180 per Snow Globe + additional fee per person based on theme package chosen.

3)  Choose your package from the options below the calendar. Options include:

  • Enchanted Winter Feast

  • Classic Cheese Fondue Package

  • Winter Chocolate Fondue Package

Package details can be found by clicking here.

After selecting the package, click through to the next screen.

4)   Select the number of people attending, up to a maximum of 6 people. There is an additional cost per person.

5)   Complete payment.

6) Enchanted Winter Feast Special Dietary: If you have special dietary requirements for the Enchanted Winter Feast package, please fill out the survey that will be emailed to you up to 24 hours after booking. The survey must be completed 48 hours before your Snow Globe reservation.

7) Classic Cheese Fondue Special Dietary: If you book the Classic Cheese Fondue Package and require the vegetarian menu for your Snow Globe, please complete the survey sent to you 24 hours after booking to make this selection. Please note: the menu choice will apply to all Snow Globe guests and cannot be tailored to individual attendees.

*The Winter Chocolate Fondue Package does not have special dietary options.


ADDITIONAL BOOKING DETAILS: 

  • Drinks are not included in the standard Snow Globe packages. A select drink menu will be available on the night. This excludes the pre-ordered drink add-on packages.

  • 5:00 p.m. Snow Globe bookings include zoo access starting at 4:30 p.m. to give you time to reach your globe.

  • ZOOLIGHTS begins at 5:00 p.m. You can enjoy ZOOLIGHTS before or after your chosen Snow Globe time.

  • Snow Globe experience takes place snow or shine. Tickets are non-refundable. In rare circumstances ZOOLIGHTS can be cancelled (ex. extreme weather) – we will contact you to re-book your experience for a different date if this happens.

  • Snow Globes can be enjoyed by all ages. IDs will be checked for members of your party being served alcohol. 

  • Although each Snow Globe has a heater, please dress for the weather. This will allow you to enjoy the rest of ZOOLIGHTS comfortably and stay warm in the Globe.

  • Snow Globe access will only be permitted for the number of attendees purchased with your booking (with a max of 6 attendees per globe). Other ZOOLIGHTS attendees are not permitted into the Snow Globes.

  • Enchanted Winter Feast packages and Celebration Package must be booked a minimum of 48 hours in advance. These tickets are not sold onsite and must be purchased online in advance.

  • Fondue and add-on packages may be available for walk-up purchase, subject to availability. Please note, these cannot be purchased through Guest Relations and must be bought at Grazers Lawn.

  • While none of our Snow Globe menu items contain nuts, the zoo is not a nut-free facility and cross-contamination may occur.

  • Please note that our menu items marked as GF are gluten-friendly as we are not a gluten-free facility.



Sign in to your account for quick checkout.

Member/Account Login ->

THANK YOU FOR SUPPORTING WILDLIFE CONSERVATION!

You will directed through a number of pages for us to collect the information we need to make your experience carefree. These include allowing you to select the number of people attending and dietary option (if available).

PLEASE ONLY SELECT 1 OF THE PACKAGES BELOW. Pricing is per Snow Globe, each person attending will have additional fees outlined on the next page.



Select your date on the calendar **Don't see a date? That date is either sold out or not available except December 31 which is sold separately.

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Dress for the weather! The zoo is open year round with plenty of areas to explore both outdoors and indoors. Day admission, events, experiences happen rain, snow, or shine. Purchases/tickets are non-refundable. Explore our website Wilder Institute/Calgary Zoo for more details.